Need Help?
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Fast, Real, and Human.
Our team is trained to the Elliott Standard. No bots. No BS. Just real people solving real problems—fast.
SUPPORT: “We Don’t Leave Our People Hanging.”
Direct. Sharp.
Supportive.
confusion.
Emphasize speed,
clarity, and results.
Still on-brand with Andy’s standard: “We take care of our people. Fast.”
MOST COMMON ISSUES (AND SOLUTIONS)
Category | Question | Quick Answer | Link |
Account Access | “I can’t log in” | Reset your password below | [Reset Password] |
Course Help | “I can’t find my training videos” | Log in here with your course email | [My Courses] |
Payment Issues | “My payment failed or double charged” | Our finance team will fix it within 24 hours | [Submit Payment Issue] |
Event Info | “Where’s my ticket or event info?” | Check your email or click here | [My Events] |
Coaching Questions | “I need to reschedule 1:1” | Use your unique Calendly link or email us | [Reschedule] |
MOST COMMON ISSUES (AND SOLUTIONS)
Before you send a ticket, check out these 60-second tutorials to get unstuck fast.
RESET PASSWORD OR LOGIN:
COURSES ARE MISSING FROM MY LIBRARY:
ACCESS YOUR TEAM/BUSINESS ACADEMY PORTAL:
CANCEL SUBSCRIPTION or UPDATE BILLING:
Still Need Help? Reach Out to Our Team.
Our team replies within 12–24 hours Monday–Friday.
We respond to every message.
- Email : support@web.elliott247.com
Text (SMS Support) : Text “SUPPORT” to 800-414-2504
- Schedule a Support Call : 800-414-2504
- Mailing Address :
11010 N saguaro Blvd Fountain Hills AZ 85268
Free Downloads, Worksheets, & Tools
Unlock free resources, bonus downloads, and systems Andy uses in-house.
- Recreation Blueprint PDF
Sales Warrior Daily Tracker
Objection Handling One-Sheet
Digital Mind Playbook
Client Retention Checklist
FREQUENTLY ASKED QUESTIONS
Courses & Access
How do I log into my course?
What if I forgot my login email?
Can I access content after the program ends?
Events
Where’s my event location and time?
What if I can’t make it to the event I registered for?
Can I transfer my ticket?
Coaching
Who do I contact to update my 1:1 schedule?
What happens if I miss a live session?
Billing
- What is your refund policy?
Can I update my card on file?
How do I get a receipt for my payment?
You’re Not Alone. And You’re Not Waiting.
You’re part of the Elliott Army now.
We don’t just coach people—we back them.